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Finder Portal

Privacy Policy

Effective Date: 30 August 2026

At Finder Portal, we respect your privacy and are committed to protecting the personal information you provide while using our website, portal, tools, forms, and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when using Finder Portal.

1. About Finder Portal

Finder Portal is an independent online information and assistance platform that may provide tools, forms, guidance, and information related to government schemes, certificates, applications, jobs, eligibility, documents, and other public-service-related services.

Finder Portal is generally not a government department or government authority, unless a particular service is expressly identified as officially authorized or operated by a government authority.

2. Information We May Collect

Depending on the services and features you use, Finder Portal may collect the following information:

Personal Information

  • Full name
  • Father's, mother's, or spouse's name
  • Date of birth
  • Gender
  • Mobile number
  • Email address
  • Residential address
  • District, State, Tehsil, Village, City, or other location information
  • Identification or application-related details
  • Educational and employment information
  • Income-related information
  • Category or eligibility-related information
  • Other information required for a particular service

Documents and Uploaded Information

  • Identity documents
  • Address documents
  • Certificates
  • Photographs
  • Educational documents
  • Income-related documents
  • Application receipts
  • Other documents required for the relevant service

Technical Information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring pages
  • Pages visited
  • Date and time of access
  • General usage information

3. How We Use Your Information

Information collected through Finder Portal may be used for the following purposes:

  • Providing requested services and tools.
  • Processing or assisting with applications.
  • Preparing forms and application information.
  • Providing eligibility checks or informational results.
  • Communicating with users regarding their requests.
  • Providing customer support.
  • Sending service-related notifications.
  • Preventing fraud, misuse, and unauthorized activity.
  • Maintaining and improving the Platform.
  • Monitoring system performance and security.
  • Complying with applicable legal requirements.

4. Government and Third-Party Services

Some Finder Portal services may assist users in accessing government websites, services, forms, schemes, or third-party platforms.

Where your information needs to be submitted to a government department, authority, payment provider, or other third party for the service requested by you, such information may be shared or transmitted as necessary to provide that service.

Once information is submitted directly to a government department or third-party service, that organization's own privacy policy, terms, and data-handling practices may apply.

5. Document Handling

If users upload documents through Finder Portal, those documents may contain confidential or personal information.

We take reasonable measures to protect uploaded information and use it for legitimate purposes connected with the service requested by the user, subject to applicable law.

Users should upload only documents that are necessary for the relevant service.

6. Cookies and Similar Technologies

Finder Portal may use cookies, local storage, session technologies, analytics tools, or similar technologies to keep the Platform functioning, remember preferences, maintain sessions, improve performance, understand usage patterns, and detect security issues.

Users may be able to control or disable cookies through their browser settings. Disabling certain cookies may affect some Platform features.

7. Analytics and Service Providers

Finder Portal may use trusted third-party service providers for hosting, cloud storage, analytics, security, communication, payment processing, technical support, error monitoring, email, or SMS delivery.

Such providers may process information only as necessary to provide their services, subject to applicable agreements, laws, and privacy obligations.

8. Payments

Where Finder Portal provides paid services, payments may be processed through third-party payment gateways.

Finder Portal generally does not require users to provide confidential banking credentials such as ATM PIN, UPI PIN, internet banking password, card PIN, or OTP.

Users should never share such confidential credentials with anyone claiming to represent Finder Portal.

9. Information Sharing

Finder Portal may share information where reasonably necessary with:

  • Relevant government authorities or departments.
  • Service providers assisting with requested services.
  • Payment processors.
  • Hosting and technology providers.
  • Communication service providers.
  • Law enforcement or regulatory authorities where legally required.
  • Other parties where necessary to provide a requested service or comply with applicable law.

We do not intend to sell users' personal information as a commercial product.

10. Legal and Security Disclosures

We may disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, investigate fraud or unlawful activity, protect users or the public, or protect our systems, rights, or property.

11. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Data Retention

We may retain personal information for as long as reasonably necessary to provide requested services, maintain records, complete transactions, resolve disputes, meet legal requirements, prevent fraud, and enforce agreements and policies.

Where information is no longer reasonably required and there is no legal requirement to retain it, we may delete, anonymize, or securely dispose of it.

13. User Rights and Choices

Subject to applicable law, users may have rights regarding their personal information, including the ability to request access, correction, deletion where legally applicable, withdrawal of consent where applicable, and raise privacy-related concerns.

14. Accuracy of Information

Users are responsible for ensuring that the information provided to Finder Portal is accurate, complete, and up to date.

15. Children's Privacy

Finder Portal does not knowingly seek unnecessary personal information from children.

Where a service involves a minor, information should be provided by a parent, legal guardian, or other legally authorized person where required by applicable law.

16. External Links

Finder Portal may contain links to external websites, including government websites and other third-party services. We are not responsible for the content, security, privacy policies, or data practices of external websites.

17. Fraud and Security Awareness

Finder Portal will not intentionally ask users to provide UPI PINs, ATM PINs, card PINs, internet banking passwords, or OTPs through unauthorized channels.

Users should be careful of fraudulent calls, messages, emails, websites, or individuals pretending to represent Finder Portal.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or operational practices.

The updated version will be published on the Platform along with the revised effective date.

19. Grievance and Privacy Complaints

If you have a privacy-related question, complaint, request, or concern, you may contact us using the official contact information provided below.

21. Consent

By using Finder Portal and submitting information through the Platform, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, you provide consent to the collection, use, processing, storage, and sharing of your information for the purposes described in this Privacy Policy and for providing the service requested by you, subject to applicable law.

Important Privacy Notice

Please do not share your OTP, UPI PIN, ATM PIN, card PIN, internet banking password, or other confidential financial credentials with Finder Portal staff or any third party.

Users should provide only the information and documents that are necessary for the service they are requesting.